Frequently Asked Questions About:
TECHNICAL SUPPORT
Back to FAQ's
a. What are your technical support policies?
E-mail support queries are answered within 1 to a few hours.
If you do not receive an immediate response to a technical
support issue, you will receive one within one business day.
For more information on how to contact our technical support
staff and our in office support hours, click here.
b. My last host took days even weeks to
answer my questions. Can you really be faster?
Yes, we are in fact VERY fast. Some hosting providers do
not realize that technical support IS a vital part of web
hosting. Hosting is a service oriented business and you have
every right to expect and receive fast and knowledgable tech
support.
Pharamond! has over 3 years of experience supporting web
hosting clients. We are not a fly by night operation. We are
here for the long haul. Supporting our clients is #1 at Pharamond!.
You don't have to take our word for it, hear what some of
our clients have to say on our comments page.
If the topic you are interested in is not found here, please
e-mail info@pharamond.com or call us with your questions.
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